City-Wide Outage, Library Service Impacted

The City of Hamilton's cybersecurity-related outage that began Sun Feb 25 continues today, Fri April 26. This outage affects Library services and some programs. Public Wi-Fi is available at most branches with the exception of the Ancaster Branch.

Website log in, self-check kiosks, sorters, public computers, printing, scanning, and Makerspaces are not available. Extended Access is cancelled. We are working with the City to restore these services and stay tuned to continual updates. Thank you for your patience.

Library Services Available

Staff are available by phone: 289-779-7588, chat, and email. Branches are open. Study Halls are available. Check the event listings for program updates. The Catalogue is available to browse, but you cannot log in or place holds at this time. Thank you for your patience.

Publish Date:

Wednesday, April 24, 2024 - 9:15am

Notices

1

Phishing Scheme

Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.

Publish Date:

Tuesday, April 23, 2024 - 9:00am

Code of Conduct and Conflict of Interest Policy

Compliance

Employees are reminded of the importance of disclosure. In most cases, prompt and early disclosure of potential conflicts of interests will permit the problem to be resolved.

By signing the Employee Code of Conduct & Conflict of Interest Policy, employees acknowledge and accept responsibility to act and behave in a manner that is consistent with the expectations prescribed in this Policy. Employees collectively benefit from an overall atmosphere of high ethical conduct that flows from this commitment. Employees who are found to be in a conflict of interest or breach of trust, or who fail to disclose circumstances with the potential for a conflict of interest or breach of trust will be dealt with seriously and disciplinary action up to and including termination will be taken.

References & Links