City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Friday October 11. Learn more.

Access is restored to the catalogue
The HPL App is back online
Online eResources are available
Libby/OverDrive Holds can now be placed
Access partner libraries' (Burlington, London, Kingston, Mississauga and Ottawa) digital collections
Public Wi-Fi is available at most branches except the Ancaster Branch
Some Makerspace services are available at select locations
Automatic check-ins are operating
Website log-in is available
Printing is available at Ancaster, Barton, Central, Concession, Dundas, Locke, Kenilworth, Mount Hope, Parkdale, Saltfeet, Sherwood, Stoney Creek, Terryberry, Turner Park, Valley Park, Waterdown, and Westdale branches.
Photocopying is available at all branches except for Central Library and the Terryberry, Concession, and Dundas branches. Scanning is not yet available.
Computers are available at Central Library, the Barton, Red Hill Branch, and Sherwood Branches.

Staff are available by phone at 289-779-7588, chat at hpl.ca, and email at askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, October 1, 2024 - 8:00am

Notices

2

Thanksgiving Closure - All Branches

All Branches are closed on Sunday, October 13, and Thanksgiving Monday, October 14. Bookmobile, Extended Access, and Study Hall services are not available. Regular service hours resume on Tuesday, October 15. Our Virtual Branch is open at hpl.ca.

www.hpl.ca/hours

Publish Date:

Wednesday, October 9, 2024 - 1:00pm

Terryberry Branch - Parking Lot Access

Due to construction, east exit lanes of the parking lot are not available until October 23. Entry and exit are only through the Mohawk Road side at this time. Thank you for your patience.

Affected Branch:

Terryberry Branch

Publish Date:

Thursday, October 3, 2024 - 9:00am

Makerspaces

Collaborative creative spaces

Available Services at Central Library

Photo Studio (no iMac), Game Studio, Vinyl Printer, Embroidery Machine, Button Maker, Cricut.

Available Services at other HPL Branch Makerspaces (Excluding Central Library)

Photo/Sound Studios (no iMacs), Large Format Printers (at available locations, excluding Valley Park), Embroidery Machine and Sewing/Serger Machines (at available locations), Button Makers, Cricut (at available locations).

Services NOT AVAILABLE at all Locations

3D printing, iMacs/Media Labs, Glowforge Laser Cutter (Central only), Digitization Equipment (VHS, audio cassette, flatbed scanners).

Bookings are available for select Makerspace services. Contact HPL staff at 289-779-7588 to book or email your questions to askus@hpl.ca. Files you wish to print must be brought on a USB key as public computers are unavailable.

Contact HPL at 289-779-7588 or email your questions to askus@hpl.ca.

Request a Booking