The accessible washroom in both the Waterdown library and the lobby of the Waterdown shared facility are out of order. We aim to get it fixed quickly.
Waterdown Branch Accessibile Washroom Out of Order
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Published:
Thursday, May 8, 2025 - 6:45pm
Sherwood Branch Closure: Wednesday, May 14
In preparation for the 1st Floor renovations, the Sherwood Branch will be closed on Wednesday, May 14. It is expected to reopen on Thursday, May 15 with the completion of the basement renovation. Thank you for your understanding.
1
Published:
Thursday, May 8, 2025 - 12:00pm
Study Hall, Thursday, May 8
Due to City IT maintenance, there may be an intermittent network outage between 8-10 pm during Study Hall on Thursday, May 8. Computers, printers and WiFi may not be available at times. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Wednesday, May 7, 2025 - 4:00pm
All Branches Closed - Victoria Day
All HPL Branches are closed on Sunday, May 18, and Victoria Day, Monday, May 19. Bookmobile is off the road. Extended Access and Study Hall services are not available. Our Virtual Branch is open at hpl.ca.
All Branches and Bookmobile Stops
Published:
Thursday, May 1, 2025 - 9:30am
Central Library - Fire Drill
On Tuesday, May 13, a fire drill will be held at 11 am at Central Library. You may visit the Barton or Locke Branches as alternate locations for your library needs. Thank you for your understanding.
1
Published:
Wednesday, April 30, 2025 - 1:30pm
Turner Park Branch - Roof Repair
Due to the ongoing roof repair project, noise and parking disruptions are expected to continue until the end of June. Thank you for your patience.
1
Published:
Monday, April 28, 2025 - 10:00am
Ancaster Branch - Temporary Closure, May 5-31
From Monday, May 5 to Saturday, May 31, the Ancaster Branch will be temporarily closed due to a roof and HVAC replacement. During this time, service hours will be available at the Ancaster Rotary Centre, 385 Jerseyville Road West, Ancaster. The last day to pick up your Holds is Thursday, May 1st. Thank you for your understanding.
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Published:
Wednesday, April 16, 2025 - 11:00am
Central Library - Microfilm Machine
The digital microfilm machines at Central Library are not working. A single analog machine is available, but it doesn't print. We aim to have the digital devices repaired as soon as possible. We apologize for the inconvenience.
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Published:
Thursday, April 10, 2025 - 3:30pm
Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
All Branches and Bookmobile Stops
Published:
Thursday, April 3, 2025 - 10:30am
Sherwood Branch - Basement Renovation
The first phase of renovations continues at the Sherwood Branch. During this time, noise disruptions may occur throughout the branch due to a basement renovation. Parking, access to the building, and collections will not be affected. Thank you for your patience. www.hpl.ca/sherwood
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Published:
Thursday, April 3, 2025 - 10:15am
Accessibility for Individuals with a Disability
Policy Details
Accessibility Plan and Report
The Hamilton Public Library endeavours to work with the City of Hamilton to complete and submit a Multi-Year Accessibility Plan Report. As of 2021, Hamilton Public Library has completed its Multi-Year Accessibility Plan Report independently from the City of Hamilton. The Multi-Year Accessibility Report details strategies, initiatives and activities to reach the organization’s goals of creating an accessible organization and delivering exceptional and accessible services. The document also reports on progress made during the year including measures the Library has taken to identify, remove and prevent physical and attitudinal obstacles and promote free movement of persons with disabilities in a manner that is consistent with regulations, standards or codes of practice. The report sets out measures and deliverables proposed for the year ahead. As the library reviews policies, practices and services accessibility for persons with disabilities will be considered.
Consultation and Feedback
The Hamilton Public Library will consult with members of the public and community stakeholders when considering or reviewing customer service practices, service delivery channels, types of services and new buildings or renovations to current buildings. Public meetings for the purpose of consultation will be advertised in advance, will be held in accessible locations and accessibility services will be provided when a request is received in advance of the meeting. Additionally, the Hamilton Public Library will have in place a procedure for receiving and responding to feedback about how it provides library services to persons with disabilities. Such feedback from a member of the public may be given by telephone, in person, in writing, in electronic format or through other accessible methods.
Inquiries
Any inquiries related to this Policy or requests for documents related to this Policy may be directed to library employees at any public service point. Employees will respond as they are able and may refer the inquiry within the organization, including to the Chief Librarian.
Availability of Documents
This Policy and related procedures and forms and the Multi-Year Accessibility Plan Report will be available on the Library’s website. Additionally, a copy of this Policy and related procedures and forms will be provided in an accessible format upon request. No fees will be charged for the provision of documents required by this Policy.
