City-wide outage, library service impacted
HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today. Learn more.
- Public computers are available at all branches. JAWS (Job Access With Speeh) computers are not available
- Printing is available at all branches.
- Photocopying is available at all branches except for the Concession Branch.
- Scanning is not yet available.
- Public Wi-Fi is available at most branches except the Ancaster Branch.
- Makerspace services are available at select locations.
Contact Library Staff at 289-779-7588, hpl.ca or askus@hpl.ca. Check hpl.ca/events for programs and hpl.ca/hours for open hours.
Delayed Branch Opening- Terryberry
Due to Staff training, the Terryberry Branch opens at 10am on Wednesday December 11.
Please visit nearby branches Turner Park or Ancaster, which both open at 9am Wednesday. hpl.ca/hours
Extended Access - Monday, December 9
On Monday, December 9, computers are available during Extended Access. However, printing and scanning are not. We apologize for the inconvenience.
Borrowing Policy
Policy Purpose
To ensure that Hamilton Public Library facilitates broad utilization of library collections and serves its members in a fair and consistent manner. The borrowing policy outlines:
- The criteria for library membership in order to get a library card
- Member confidentiality and the terms of the library card agreement
- Borrowing responsibilities of the library card holder and
- Borrowing privileges and loan periods
Key Points Summary
Summary: This policy defines who is eligible for a Library card and under what terms. A library card is not required to enter the library or use most resources within the library. Members may choose to create a library card in-person at a library branch or online through the library website. A library card is used as the primary form of contact tracing when required by Provincial regulations for operations.
The Library issues the following types of cards:
- Discovery cards (Adult & Youth)
- Non-Resident card (Adult & Youth)
- Inspire card (Adult & Youth)
- Reciprocal Borrowing card
- Community card
Customer Confidentiality: The Library protects personal information about a borrower consistent with the Library’s Privacy Policy.
Borrowing Responsibilities: Library card holders are responsible for materials they have borrowed. Returning items on time enables others to share the library’s collection and provides greater opportunities to browse items at the location.
Borrowing Privileges: Loan periods vary based on the kind of materials borrowed and the type of library card. Borrowing privileges can be suspended under certain circumstances.
