The accessible washroom at Terryberry Branch is not working. We aim to get it fixed quickly.
The computer lab on the 1st floor at the Sherwood Branch is currently out of order. There are limited public computers available on the 2nd floor. Printing and photocopying is still available. We are working to resolve as soon as possible.
Due to day-long IT maintenance (7am-5pm), the following branches are closed on Sunday, June 22: Central Library, Dundas, Red Hill, Terryberry, Turner Park, Valley Park and Waterdown. Sunday service hours resume on Sunday, June 29.
Please note that the HPL catalogue, Library accounts, and online resources will not be available during this time frame. We apologize for the inconvenience.
Due to Staff training, the Westdale Branch will open at 10am on Monday, June 16. You may visit Central Library and the Dundas Branch as your next nearest locations for your library needs. Thank you for your patience.
The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
Due to the ongoing roof repair project, noise and parking disruptions are expected to continue until the end of June. Thank you for your patience.
The digital microfilm machines at Central Library are not working. A single analog machine is available, but it doesn't print. We aim to have the digital devices repaired as soon as possible. We apologize for the inconvenience.
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
Borrowing Policy
Policy Purpose
To ensure that Hamilton Public Library facilitates broad utilization of library collections and serves its members in a fair and consistent manner. The borrowing policy outlines:
- The criteria for library membership in order to get a library card
- Member confidentiality and the terms of the library card agreement
- Borrowing responsibilities of the library card holder and
- Borrowing privileges and loan periods
Key Points Summary
Summary: This policy defines who is eligible for a Library card and under what terms. A library card is not required to enter the library or use most resources within the library. Members may choose to create a library card in-person at a library branch or online through the library website. A library card is used as the primary form of contact tracing when required by Provincial regulations for operations.
The Library issues the following types of cards:
- Discovery cards (Adult & Youth)
- Non-Resident card (Adult & Youth)
- Inspire card (Adult & Youth)
- Reciprocal Borrowing card
- Community card
Customer Confidentiality: The Library protects personal information about a borrower consistent with the Library’s Privacy Policy.
Borrowing Responsibilities: Library card holders are responsible for materials they have borrowed. Returning items on time enables others to share the library’s collection and provides greater opportunities to browse items at the location.
Borrowing Privileges: Loan periods vary based on the kind of materials borrowed and the type of library card. Borrowing privileges can be suspended under certain circumstances.