Sherwood Branch - Public Computers

The computer lab on the 1st floor is currently out of order. There are limited public computers available on the 2nd floor. Printing and photocopying are still available. We apologize for the inconvenience.

Published:
Wednesday, June 11, 2025 - 11:00am
Carlisle Branch Accessibile Washroom Out of Order

The accessible washroom at Carlisle Branch is not working. We aim to get it fixed quickly.

1
Affected Branch: Carlisle Branch
Published:
Tuesday, June 10, 2025 - 12:00pm
Sunday Hours - Modified Service, June 22

Due to day-long IT maintenance (7am-5pm), the following branches are closed on Sunday, June 22: Central Library, Dundas, Red Hill, Terryberry, Turner Park, Valley Park and Waterdown. Sunday service hours resume on Sunday, June 29. 

Please note that the HPL catalogue, Library accounts, and online resources will not be available during this time frame. We apologize for the inconvenience.

1
Published:
Wednesday, June 4, 2025 - 3:00pm
Terryberry Branch Elevator Out of Order

The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.

1
Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume

Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.

 

All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available

The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.

Published:
Friday, May 23, 2025 - 4:30pm
Turner Park Branch - Roof Repair

Due to the ongoing roof repair project, noise and parking disruptions are expected to continue until the end of June. Thank you for your patience.

Published:
Monday, April 28, 2025 - 10:00am
Central Library - Microfilm Machine

The digital microfilm machines at Central Library are not working. A single analog machine is available, but it doesn't print. We aim to have the digital devices repaired as soon as possible. We apologize for the inconvenience.

1
Affected Branch: Central Library
Published:
Thursday, April 10, 2025 - 3:30pm
Phishing Scheme

Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.

All Branches and Bookmobile Stops
Published:
Thursday, April 3, 2025 - 10:30am

Borrowing Policy

Borrowing Limits for Materials

Discovery cards and Non-Resident cards have limits on the number of items customers can borrow:

  • A maximum of 50 items can be checked out at any time.
  • A limit of two (2) DVD Express and two (2) Bestseller Express items can be checked out at any one time.
  • A maximum of 50 holds can be placed.
  • Access to digital collections and resources

Inspire card users can borrow materials and are subject to the same responsibilities as a Discovery card but with reduced borrowing limits:

  • A maximum of five (5) items can be checked out at any time.
  • A maximum of one (1) Express item.
  • A maximum of five (5) holds can be placed at any time.
  • Access to digital collections and resources.

Community cards have extended borrowing and loan periods.

  • A maximum of 200 items can be checked out at any one time.
  • Ninety (90) day loan period for 28-day items.
  • Games and periodicals are excluded from borrowing with this card.
  • A maximum of ninety-nine (99) holds can be placed.

Reciprocal card holders must have a valid library card from a participating library system.

  • Card holders may borrow up to eight (8) items and place two (2) holds.
  • These customers have the same loan periods as a Discovery card.
  • They do not have access to all digital collections and resources.

Renewals

Most items may be renewed up to three (3) times following initial checkout. Items that are eligible for renewal will be automatically renewed on the due date. Customers with email notification will receive an email informing them of which items have been renewed and which items will be due. There are no renewals permitted on the following items:

  • Magazines
  • Items requested by another Library member

Renewal of Interlibrary loan materials is subject to the guidelines of the lending library.

Reserves/ Holds

Customers with a valid Hamilton Public Library card may reserve an item that someone else is currently borrowing. This is referred to as placing an item on “hold.” The following circulating items cannot be reserved:

  • Magazines

Upon notification that a reserve is available, customers have 7 open days to pick up the item. eBook users have three (3) days (72 hours) to download their hold. Customers can choose to turn on an automatic borrowing feature that checks out the eBook copy as soon as it becomes available.

Returns

Borrowed items from the Hamilton Public Library need to be returned to one of its locations. Drop boxes are available for the return of items when the location is closed. If a Hamilton Public Library item is returned to another library system in error, the card holder is responsible for all fines and associated charges. Certain items may need to be returned during open hours.

Suspension of Borrowing Privileges

Borrowing privileges are suspended when customers have overdue materials over the limit threshold. Suspensions only apply to physical borrowing; digital collections and resources remain accessible. See Service Fees Policy [2].

Publish Date

July 2021