City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Saturday October 12. Learn more.

Access is restored to the catalogue
The HPL App is back online
Online eResources are available
Libby/OverDrive Holds can now be placed
Access partner libraries' (Burlington, London, Kingston, Mississauga and Ottawa) digital collections
Public Wi-Fi is available at most branches except the Ancaster Branch
Some Makerspace services are available at select locations
Automatic check-ins are operating
Website log-in is available
Printing is available at Ancaster, Barton, Central, Concession, Dundas, Locke, Kenilworth, Mount Hope, Parkdale, Saltfeet, Sherwood, Stoney Creek, Terryberry, Turner Park, Valley Park, Waterdown, and Westdale branches.
Photocopying is available at all branches except for Central Library and the Terryberry, Concession, and Dundas branches. Scanning is not yet available.
Computers are available at Central Library, and the Barton, Red Hill, Sherwood, and Turner Park Branches.

Staff are available by phone at 289-779-7588, chat at hpl.ca, and email at askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, October 1, 2024 - 8:00am

Notices

2

Thanksgiving Closure - All Branches

All Branches are closed on Sunday, October 13, and Thanksgiving Monday, October 14. Bookmobile, Extended Access, and Study Hall services are not available. Regular service hours resume on Tuesday, October 15. Our Virtual Branch is open at hpl.ca.

www.hpl.ca/hours

Publish Date:

Wednesday, October 9, 2024 - 1:00pm

Terryberry Branch - Parking Lot Access

Due to construction, east exit lanes of the parking lot are not available until October 23. Entry and exit are only through the Mohawk Road side at this time. Thank you for your patience.

Affected Branch:

Terryberry Branch

Publish Date:

Thursday, October 3, 2024 - 9:00am

Bookmobile Frequently Asked Questions

Which Bookmobile visits are available for pickup and when?
Bookmobile visits are offered throughout the region on a regular basis. Find a visit near you on HPL’s Bookmobile Schedule.

How do I get library materials from the Bookmobile?
You may browse the Bookmobile collection at a visit or you may place holds for pick-up at a visit, via our catalogue or call 905-546-3200 and Staff can help you.

What collections are on the Bookmobile?
The Bookmobile carries selections of physical materials from all collections, the same as are available from branches. If you have a specific title in mind, you can place a hold for pick-up from any Bookmobile visit.

How do I know which holds are ready for pick up?
You’ll receive an email or phone call confirming the items are ready for pick up at your chosen Bookmobile visit. You can also log in to your account at myHPL to see which items are ready for pickup.

Can I return my library materials to the Bookmobile?
Yes during scheduled visit times.