Red Hill Branch Accessible Washroom Out of Order

The accessible washroom at Red Hill Branch is not working. We aim to get it fixed quickly.

Published:
Tuesday, June 30, 2026 - 12:45pm
Heat Warning Notification for the City of Hamilton

Heat Warning for the City of Hamilton.

Significant heat and humidity will arrive on Tuesday June 30.

For information about heat-related illnesses, cool place locations and reducing your risk, visit hamilton.ca.

Published:
Tuesday, June 30, 2026 - 9:00am
What's Happening Guide Changes

The What's Happening Guide has been retired and replaced with different communications channels and tactics. You can find the new Summer Reading Flyer here. Watch for future communications updates.

Published:
Monday, June 29, 2026 - 3:00pm
Sunday Hours Return to Central Library

Starting July 5, Central Library will be open on Sundays from Noon to 5 pm. www.hpl.ca/central

Published:
Monday, June 29, 2026 - 1:00pm
Red Hill Branch Accessible Ramp Not Available

The accessibility ramp at Red Hill Branch is not working. We aim to fix it quickly.

Published:
Monday, June 29, 2026 - 9:45am
Carlisle Branch Accessible Door Out of Order

The accessibility door at Carlisle Branch is not working. We aim to fix it quickly.

Published:
Thursday, June 25, 2026 - 2:45pm
Study Halls Pause for Summer Break

The last day of Study Hall is Thursday, June 25. The service will resume on Tuesday, September 8. www.hpl.ca/study-halls

Published:
Tuesday, June 23, 2026 - 3:00pm
Canada Day Closure - All Branches

All HPL Branches are closed on Canada Day, Wednesday, July 1st. Bookmobile is off the road and Extended Access is unavailable. Regular service hours resume on Thursday, July 2. Our Virtual Branch is open at hpl.ca. www.hpl.ca/hours

Published:
Tuesday, June 23, 2026 - 3:00pm
Construction work at Barton Branch

The entrance to the Barton Branch parking lot off of Milton St. is currently inaccessible due to construction. The parking lot can still be accessed via the alley off Fullerton St. during this time.

Published:
Wednesday, June 17, 2026 - 9:15am
Phishing Scheme

Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.

Published:
Wednesday, June 10, 2026 - 5:00am
Bookmobile Service Modification

Due to Driver availability, Bookmobile has the following schedule modifications for the month of June. We apologize for the inconvenience.

Bookmobile Service June Modifications 

Tuesday, June 30:              

  • Greencedar - Cancelled
  • Mountview - Cancelled

Wed, July 1: 

  • Library Closed - All Stops Cancelled 

Thurs, July 2:

  • Rockton Cancelled

  • Mohawk Gardens Cancelled

  • Meadowlands Cancelled

Fri, July 3:                    

  • Winona Cancelled

  • Queen Victoria Cancelled

Mon, July 6:                 

  • Special Event - All Stops Cancelled

Published:
Friday, May 22, 2026 - 12:00pm

Access and Security Control Policy

Policy Purpose

To establish access and security controls that maximize access to resources by the public and staff users, in support of Hamilton Public Library core values of “intellectual freedom”; while securing the availability, integrity and confidentiality of systems, information and resources by restricting rights only to individuals or entities that have successfully completed the necessary identification, authentication and authorization procedures and by having adequate controls in place.  

Key Points Summary

  • HPL will provision required permissions to its users to access HPL systems and resources. 

  • HPL will ensure availability, integrity and confidentiality of the system and resources.  

  • HPL will review the access list on pre-defined durations.  

  • HPL will ensure network security, end point security, physical and data security and access by having necessary controls in place.  

  • HPL will enforce the access and security control policy to all involved parties.  

Definitions

Access Control: Is the process that limits and controls access to resources of a computer system.  

Library Board: In this policy refers to the members of the Hamilton Public Library Board. 

Employees: In this policy is referred to staff, volunteers, co-op or school internships, etc.  

End Point Security: Is a security system managed centrally and agent installed on all end user devices to protect them like antivirus agent, antispam filter etc. 

External Organizations: Including consultants, vendors and contractors that require access to systems or networks to complete library business or third-party agencies that may have agreements with the library to provide services and systems. 

Library Members: Are the public/users or library patrons who have or don’t have library cards. 

Users: In this policy is defined as any user whether public, staff, volunteers, Library Board members or external organizations that uses HPL systems to access service or perform any business activity. 

Policy Details

Library Members 
Library members are provided with access privileges to library technology resources (including web, networks, applications, and devices) based on the following principles:  

  • Open Access: granting open unrestricted access to IT resources for users to consume digital services and to support intellectual freedom and discovery.  

  • Secure Availability: balancing open access with availability, and security of technology resources to ensure that digital services are protected against disruption, privacy breaches, and are accessible to all library users in a secure manner.  

Library members are governed by the Technology and Internet Use Policy and Customer Code of Conduct while accessing HPL technology resources and services. 

Library Board and Employees 
While carrying out library business, the Library Board, employees including volunteers, and external organizations are provided with access privileges to systems and technology (including web, networks, systems, applications and devices) based on the following principles:  

  • Need to know: They will be granted access to systems that are necessary to fulfill their library roles and responsibilities. 

  • Least privilege: They will be provided with the minimum privileges necessary to fulfill their roles and responsibilities.  

User Education and Transparency
Educating employees and library members on effective use of systems and ways to protect information and systems will be a priority.  

Library members can challenge restriction to access. The process to challenge restrictions to access will be communicated on the Library website. Staff will investigate and document complaints. An annual report will be prepared updating the Library Board on access and security issues, including reports on complaints.   

Scope
This policy applies to library members, who may directly or indirectly require access to IT systems, networks, or information while using library services. 

This policy applies to the Library Board, employees of the library including volunteers, and external organizations that may directly or indirectly require to gain access to library IT resources or systems.  

This policy applies to all Hamilton Public Library provided or supported systems, infrastructure, data and services, unless noted otherwise, including: 

  • Locations: all HPL locations including central, branches and other mobile locations. 

  • Technology: IT systems, or applications that store, process or transmit information. All network and computer hardware, virtualized environment, storage, software and applications, staff mobile devices, and telecommunication systems.  

  • Processes: all processes that support, operations, environments and services. All automated and manual procedures for the controls. 

  • Interfaces: all interfaces within the environments and to external entities. 

  • Data: all data including transaction streams, files, data files, repositories, databases, tables, inputs and outputs used by a system. 

  • Security Credentials: all user accounts, all tokens, all security credentials including all user IDs, functional IDs, machine IDs, admin, root, and super user type accounts. 

Publish Date

March 2022