The computer lab on the 1st floor is currently out of order. There are limited public computers available on the 2nd floor. Printing and photocopying are still available. We apologize for the inconvenience.
The accessible washroom at Carlisle Branch is not working. We aim to get it fixed quickly.
Due to day-long IT maintenance (7am-5pm), the following branches are closed on Sunday, June 22: Central Library, Dundas, Red Hill, Terryberry, Turner Park, Valley Park and Waterdown. Sunday service hours resume on Sunday, June 29.
Please note that the HPL catalogue, Library accounts, and online resources will not be available during this time frame. We apologize for the inconvenience.
Due to Staff training, the Westdale Branch will open at 10am on Monday, June 16. You may visit Central Library and the Dundas Branch as your next nearest locations for your library needs. Thank you for your patience.
The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
Due to the ongoing roof repair project, noise and parking disruptions are expected to continue until the end of June. Thank you for your patience.
The digital microfilm machines at Central Library are not working. A single analog machine is available, but it doesn't print. We aim to have the digital devices repaired as soon as possible. We apologize for the inconvenience.
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
Terms of Use for Data Plans and Device Sharing
Please read the following Terms of Use for the loan of this device. By logging into the device, you are acknowledging that you agree to these terms of use.
- You must be 18+ years of age, have a Discover or Inspire Library card and be a Library member in good standing (i.e., Not banned).
- Only one device can be borrowed per household.
- You agree to abide by Hamilton Public Library policies regarding internet use. Specifically, the Technology and Internet Use Policy and the Customer & Service Commitment Policy (both available to view on hpl.ca).
- Devices are available on a first come first served basis and must be returned in person to HPL Staff at the desk of the branch where it was borrowed.
- The loan period is 28 days.
- Overdue devices are deactivated and locked until they are returned to the Library.
- If the device is lost or stolen while it is checked out to you, please notify HPL immediately so it can be locked remotely.
- The replacement cost is $500. If the device is stolen/lost or broken, Library Members are responsible for covering the cost of its replacement.
- A charger and keyboard are provided to you and must be returned with the device.
- If you are mask exempt and need to print, your print jobs can be sent remotely to any branch using our Print on the Go service and can be brought out to you or placed with your holds for pick-up at the branch.
- HPL is not responsible for data transmitted or loss of information. Users should be aware that third parties may be able to obtain information about the users' activities when connecting to the internet. HPL assumes no responsibility for the security and privacy of online transactions.
- The device may be locked under the data provider’s Fair Usage Policy. The Fair Usage Policy is for domestic data usage and roaming data usage. If a user utilizes more than the Data at Maximum Speed allocation for its applicable plan, Rogers will throttle the wireless data throughout for such line, to the speed levels specified in the applicable plan for both domestic and roaming data for the remainder of that billing month. In addition, the Member may not use a line associated with this Fair Usage Policy as a hub for other data-consuming devices not associated with the primary line, nor otherwise use such line in a way not typical of standard voice and data traffic consumption. If Rogers identifies any such non-intended usage, the line will be migrated to a plan with appropriate data inclusions.
- Please read HPL's Privacy Policy for Library Members.
- Upon returning the device will be factory reset, and no data will be saved or can be retrieved by HPL when it is returned.
Please note:
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If you need technical support when using the device, please call 905-546-3200 for guidance.