The accessible washroom at Terryberry Branch is not working. We aim to get it fixed quickly.
Terryberry Branch Accessibile Washroom Out of Order
1
Published:
Sunday, June 8, 2025 - 3:00pm
Sherwood Branch Public Computer Service Disruption
The computer lab on the 1st floor at the Sherwood Branch is currently out of order. There are limited public computers available on the 2nd floor. Printing and photocopying is still available. We are working to resolve as soon as possible.
1
Published:
Friday, June 6, 2025 - 10:00am
Sunday Hours - Modified Service, June 22
Due to day-long IT maintenance (7am-5pm), the following branches are closed on Sunday, June 22: Central Library, Dundas, Red Hill, Terryberry, Turner Park, Valley Park and Waterdown. Sunday service hours resume on Sunday, June 29.
Please note that the HPL catalogue, Library accounts, and online resources will not be available during this time frame. We apologize for the inconvenience.
1
Published:
Wednesday, June 4, 2025 - 3:00pm
Westdale Branch - Delayed Opening
Due to Staff training, the Westdale Branch will open at 10am on Monday, June 16. You may visit Central Library and the Dundas Branch as your next nearest locations for your library needs. Thank you for your patience.
1
Published:
Tuesday, June 3, 2025 - 2:15pm
Terryberry Branch Elevator Out of Order
The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.
1
Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
1
Published:
Friday, May 23, 2025 - 4:30pm
Turner Park Branch - Roof Repair
Due to the ongoing roof repair project, noise and parking disruptions are expected to continue until the end of June. Thank you for your patience.
1
Published:
Monday, April 28, 2025 - 10:00am
Central Library - Microfilm Machine
The digital microfilm machines at Central Library are not working. A single analog machine is available, but it doesn't print. We aim to have the digital devices repaired as soon as possible. We apologize for the inconvenience.
1
Published:
Thursday, April 10, 2025 - 3:30pm
Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
All Branches and Bookmobile Stops
Published:
Thursday, April 3, 2025 - 10:30am
AODA: Accessibility for Ontarians with Disabilities
The Hamilton Public Library wants to ensure all Members have a pleasant and successful library experience. We are committed to making library resources and services accessible to people with disabilities, their families and caregivers. Our services will be provided in a manner that respects the dignity and independence of persons with disabilities. We strive to make our services relevant, inclusive and responsive to community needs.
Accessibility for Individuals with a Disability - Hamilton Public Library Policy
Hamilton Public Library Multi-Year Accessibility Plan 2022-2026
2023 Accessibility Compliance Report
Hamilton Public Library Accessibility Report 2012-2013
Feedback:
Hamilton Public Library welcomes your valuable comments, questions and suggestions about our services to persons with disabilities and persons with accessibility needs.
Feedback may be given by several means:
- Electronically, via Contact Us, allows Members to provide feedback through email
- In writing, comment forms are available at all locations and may be given to any Staff Member
- By telephone, please call 289-779-7588
- In person, any Staff Member will accept feedback from a Member and will follow up with a manager
Temporary Service Disruptions:
The Library will make reasonable effort to provide notice of planned or unplanned disruption of library services to the public, including information about the reason for the disruption, its anticipated duration and a description of alternative facilities or services, if any, that may be available. In the case of unplanned disruption, advance notice will not be possible. Notice will be given to the public by posting the information at a conspicuous place on affected premises and by posting notice on the Library website, and by such other method as is reasonable in the circumstances.
Availability of Documents:
Upon request all documents published by the Library can be made available in large print or in alternate accessible formats.
