HPL's online payment service is not working. We aim to restore it quickly. Apologies for the inconvenience.
SmartPay Service Not Available
Published:
Friday, May 22, 2026 - 2:15pm
Bookmobile Service Modification
Due to Driver availability, Bookmobile has the following schedule modifications for the month of June. We apologize for the inconvenience.
Bookmobile Service June Modifications
Tuesday, June 2:
- McMaster University - Cancelled
Friday, June 5:
- Winona - Cancelled
- Queen Victoria - Cancelled
Saturday, June 6:
- All Regular Sites are Cancelled due to a Special Event
Published:
Friday, May 22, 2026 - 12:00pm
Bookmobile Service Update
With the cancellation of Touch-A-Truck, Bookmobile will instead visit its regularly scheduled Saturday sites at Stoney Creek Arena, Riverdale and Discovery Centre. www.hpl.ca/bookmobile
Published:
Thursday, May 21, 2026 - 2:30pm
Central Library - Fax Machine Out of Order
Please note that the fax machine is currently out of order. The estimated time of repair is unknown. Thank you for your patience.
Published:
Thursday, May 21, 2026 - 12:00pm
Staff Professional Development Day - All Branches Closed
All HPL Branches are closed on Friday May 29, for Staff Professional Development. Bookmobile is off the road and Extended Access service is not available. Regular service hours resume on Saturday May 30.
Visit our Virtual Branch at hpl.ca for our online resources and collections.
Published:
Thursday, May 14, 2026 - 12:00pm
Central Library: Children's Area Renovation on 2nd Floor
Renovations are currently underway for the 2nd Floor Central Children's Area. Programs are still being offered as scheduled and there is a temporary pop-up Children’s Area on the northeast side of the 2nd Floor (near the Piano Room), including access to collections and train tables. Construction is expected to be completed by late Spring. Thank you for your patience.
Published:
Monday, March 23, 2026 - 9:00am
Sherwood Branch: Renovations
As of Monday, March 2, Sherwood Branch's 2nd Floor is closed due to renovations. Makerspace, Children and Teen's collection are temporarily available on the 1st Floor. All programs will be held in the basement program room. Renovations are expected to be completed in late Spring. Thank you for your patience.
Published:
Tuesday, February 10, 2026 - 1:00pm
Online Payment Now Available
Hamilton Public Library offers you the ability to add funds to your account and pay fees. Using your credit card (debit currently not accepted) from home or using a library computer. Note: you cannot pay partial fees online.
Through SmartPay, you can:
-
Pay fees in full using your credit card (debit currently not accepted)
-
Add money to your account for printing and photocopying using library machines
HPL does not keep your credit card number and all transactions are completed through a secure, encrypted channel. SmartPay allows library staff to further assist you with your information needs.
For member service concerns, you will need your Transaction Number, Date and Time of Payment for when you contact us.
FAQs for Members
What is SmartPay?
SmartPay is a secure online e-commerce tool where Members can add funds, and pay library fees.
Where do I access it?
You can find a link to SmartPay either on the hpl.ca homepage or on the top navigation in HPL’s online catalogue (Bibliocommons).
I am not sure if I completed a transaction. How can I check?
Go to SmartPay, log in using your library card number and PIN and go to the Transactions tab. Your past transactions will be listed. You can also click on the Add Money tab to see your print account balance or pay fees.
I cannot access the site? What should I do?
Make sure you are using the correct number on your library card and your correct PIN number. If you are sure you are using the right numbers but still cannot access the SmartPay site, please contact us.
