Phishing Statement
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
Wi-Fi Unavailable at Red Hill Branch
The Wi-Fi is not working at the Red Hill Branch. Staff is working diligently to resolve the problem.
Barton Branch Makerspace
The iMac at the Barton Branch Makerspace is currently unavailable. We are working to resolve this issue.
Holds Processing and Delivery Delays
Holds processing and deliveries to Branches will be delayed for the next week due to Staff capacity.
We are working to move materials as quickly as possible. Thank you for your patience.
Hearing Loop FAQ
Q: What is a hearing loop
A: A hearing induction loop is a special type of sound system for people with hearing aids. The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid, enabling the wearer to hear the speaker’s voice over background noise.
Q: Can you see the hearing loop?
A: No, the hearing loop does not affect the venue’s architecture or appearance at all.
Q: How do people know that a hearing loop is available?
A: The venue will post the internationally accepted symbol.
Q: What is the biggest challenge to hearing loop effectiveness?
A: User education is actually the biggest challenge. Many people have no idea that their hearing aid or cochlear implant has a T-coil. Even if an organization posts the universal hearing loop symbol, people may not fully understand that they can easily take advantage of the technology using their existing assistive hearing device. It helps to provide some information about T-coils on signs, in programs and in public presentations.
