The Greencedar (295 Greencedar Drive, 4-5 pm) visit is cancelled today, Tuesday, October 28, due to vehicle maintenance. Regular service is expected to return next week. Thank you for your understanding.
The Kenilworth Branch has reopened today, Monday, October 27. Please note that there is limited parking, and noise disruptions may occur this week as the final touches are made to the renovations. Thank you for your understanding.
The 4th Floor is closed on Thursday, October 30 from 4-8pm for a special event. Makerspace and Newcomer Learning Centre will remain open. Floors 1-3 are available with study and work spaces.
The following locations have upcoming delayed openings due to Staff training drills.
Thursday, October 30
Parkdale Branch, 9:30am
Monday November 3
Saltfleet Branch, 9:30am
Friday, November 7
Terryberry Branch, 10am
Monday, November 10
Concession Branch, 10am
Thursday, November 13
Binbrook Branch, 10am
Friday, November 14
Valley Park Branch, 10am
You may visit nearby Branches for your library needs. www.hpl.ca/hours
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
Free PRESTO Card Frequently Asked Questions
How do I get a free PRESTO card?
Children ages 6-12 with a valid library card can get a free PRESTO card at any Branch or Bookmobile to travel free on HSR, GO and Burlington Transit. Only one PRESTO card permitted per child’s library card. While quantities last.
What steps are involved to activate a card?
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Show your child’s library card to Staff at any Branch or Bookmobile or register for library card if you don’t have one.
Activate your new PRESTO card within 30 days. Bring proof of your child’s age (ex. birth certificate/passport) to one of the following locations: -
HSR Customer Service Centre, 36 Hunter St. East (GO Station)
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City Hall or Municipal Service Centres in Dundas, Ancaster, or Stoney Creek
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Any Shopper’s Drug Mart or Fortinos location in Hamilton.
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When your child’s PRESTO card is activated, they can travel free on the HSR, GO or Burlington Transit until age 13.
Do I need to load money on my child’s PRESTO card?
No. The card is FREE and travel is FREE for children ages 6-12.
What about kids under 5?
Children ages 0-5 always travel free on the HSR, GO and Burlington Transit.
How do I use the PRESTO card to travel?
When boarding the bus, tap the child’s PRESTO card on the PRESTO Fare Payment device.
What if my child loses the free PRESTO card?
This partnership provides one free PRESTO card to each child library card holder (until supplies last). Lost cards can’t be replaced with another free card. Additional card(s) must be purchased from a PRESTO vendor.
Can I laminate or hole-punch my card?
Please do not laminate your PRESTO card. It may cause it to melt or become damaged. Also, please do not puncture it or put a hole in it. It may disrupt the wiring inside the card, resulting in a damaged card that cannot be used. Ask Staff for special wallets that you can put your card in and attach it to a zipper pull or handle of a bag.
What happens when a child turns 13?
When your child turns 13, contact the HSR Customer Service Centre/City Hall or Municipal Centres to update the PRESTO card to a youth card. Youth fare must be loaded onto the card. Otherwise, the PRESTO card reverts to an adult card.
Can adults use these cards?
No. This program is limited to children ages 6-12. If adults don’t yet have a PRESTO card, they can pay the fare with the free PRESTO E-Tickets mobile app or pay with exact cash.
What if a child loses their free Hamilton Public Library card?
Parents/guardians can visit any HPL branch to replace the lost library card.
About PRESTO
PRESTO is an easy and safe fare payment system. It’s the cheapest way to travel on transit in Hamilton and across the region. Visit prestocard.ca or call 1-877-378-6123 to learn about PRESTO and to register for a child’s card.
Learn more about travelling on HSR with PRESTO
Call: 905-546-CITY (2489)
Email: hsrserve@hamilton.ca
Visit: hamilton.ca/prest







