Extended Heat Warning in Effect

The Medical Officer of Health for the City of Hamilton has initiated an Extended Heat Warning starting today, Monday, August 11. The Extended Heat Warning will remain in effect until a cancellation notice is sent.

For information about heat-related illnesses, cool place locations, and reducing your risk, visit www.hamilton.ca/heat.

All Branches and Bookmobile Stops
Published:
Monday, August 11, 2025 - 10:00am
Kenilworth Branch - Upcoming Temporary Closure

Due to roof repair maintenance, the Branch is temporarily closed from August 28 until October 10. Please visit Parkdale and Barton locations as your nearest branches for your library needs. Thank you for your understanding.

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Affected Branch: Kenilworth Branch
Published:
Monday, August 11, 2025 - 8:00am
Turner Park - Outdoor Maintenance and Repairs

From August 18-19, accessible parking spots at the back of the building will not be available due to concrete and perimeter walkway repairs. From August 20-22, the main entrance from the back of the building will not be available. Please use the sidewalk on the side of the Branch to enter through the front entrance (off Rymal Road East) and gain access to the back parking lot. Thank you for your understanding.

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Affected Branch: Turner Park Branch
Published:
Friday, August 8, 2025 - 12:00pm
Printing, Photocopying and Scanning Unavailable at Dundas Branch

Printing and photocopying are not working at Dundas Branch. We're working to get these working again as soon as possible.

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Affected Branch: Dundas Branch
Published:
Saturday, August 2, 2025 - 9:45am
Terryberry Branch Elevator Out of Order

The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.

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Affected Branch: Terryberry Branch
Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume

Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.

All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available

The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.

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Affected Branch: Mount Hope Branch
Published:
Friday, May 23, 2025 - 4:30pm

Member and Service Commitment

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At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to: 

  1. Provide professional, knowledgeable and quality customer service.
  2. Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces.
  3. Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise.
  4. Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.

As a Member of the Hamilton Public Library, we ask you to:

  • Be courteous and respectful Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.

  • Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.

  • Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.

  • Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.

Failure to comply with the Member Code of Conduct may result in a suspension of Library privileges.  

Relevant Legislation: Child and Family Services Act; Accessibility for Ontarians with Disabilities Act; Human Rights Code; Public Libraries Act; Children's Aid Society of Hamilton; Catholic Children's Aid Society of Hamilton