The accessible washroom at Barton Branch is not working. We aim to get it fixed quickly.
All HPL Branches are closed Canada Day, Tuesday, July 1. Extended Access is not available. The following Bookmobile visits are also cancelled on July 1st:
- Riverdale
- Strathcona
- McMaster
- Greencedar
- Mountview
Regular service hours resume Wednesday, July 2.
Study Halls are taking a summer break after Thursday, June 26. The service will resume in early September.
www.hpl.ca/study-halls
The computer lab on the 1st floor is currently out of order. There are limited public computers available on the 2nd floor. Printing and photocopying are still available. We apologize for the inconvenience.
The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
Hearing Loop FAQ
Q: What is a hearing loop
A: A hearing induction loop is a special type of sound system for people with hearing aids. The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid, enabling the wearer to hear the speaker’s voice over background noise.
Q: Can you see the hearing loop?
A: No, the hearing loop does not affect the venue’s architecture or appearance at all.
Q: How do people know that a hearing loop is available?
A: The venue will post the internationally accepted symbol.
Q: What is the biggest challenge to hearing loop effectiveness?
A: User education is actually the biggest challenge. Many people have no idea that their hearing aid or cochlear implant has a T-coil. Even if an organization posts the universal hearing loop symbol, people may not fully understand that they can easily take advantage of the technology using their existing assistive hearing device. It helps to provide some information about T-coils on signs, in programs and in public presentations.