Due to the ongoing Amazon Web Services issue that is currently affecting internet access across the globe today, Monday, October 20, Hoopla Digital is experiencing technical issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
The accessible washroom at Ancaster Branch is not working. We aim to get it fixed quickly.
Due to an all-day special event, the 4th Floor is closed on Saturday, October 25, from 8 am to 5 pm. Makerspace and Newcomer Learning Centre will remain open. Floors 1-3 are available for study and workspaces. www.hpl.ca/central
The following locations have upcoming delayed openings due to Staff training drills.
Tuesday, October 21
Central Library, 10 am
Sherwood Branch, 10 am
Thursday, October 23
Locke Branch, 10am
Thursday, October 30
Parkdale Branch, 9:30am
You may visit nearby Branches for your library needs. www.hpl.ca/hours
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
Due to roof repair maintenance, the branch is temporarily closed until October 27. Please visit the Red Hill, Parkdale and Barton branches.
Community Survey Results
Thank you to everyone who took the time to fill out our Community Survey in Fall 2022.
We received over 4,000 responses and are using the information and feedback you provided to build HPL's new Strategic Plan.
Here are some of the results:
Satisfaction
- 91% are satisfied with the quality of HPL
- 91% are satisfied with the cleanliness and attractiveness of HPL
- 92% are satisfied with the helpfulness of library staff
- 91% are satisfied with the knowledge of library staff
Library Values
- 98% agree that the library is important for the community
- 97% agree that HPL supports lifelong learning
- 95% agree that the library is a trustworthy source of information
- 92% agree that we help preserve local history
View the full 2022 Community Survey Results.
Overall you've told us that there is a high level of satisfaction with HPL and a strong alignment with our values as a public library. To serve you better, we will continue working to improve areas like branch hours, WiFi, programs and our ebook collection.
Congratulations to the contest winners who were randomly selected to win an iPad