Community Survey Results

Thank you to everyone who took the time to fill out our Community Survey last Fall.

We received over 7,000 responses and are using the information and feedback you provided to build HPL's new Strategic Plan.

Here are some of the results:

Satisfaction

95% are satisfied with the quality of HPL
92% are satisfied with the cleanliness and attractiveness of HPL
93% are satisfied with the helpfulness of library staff
90% are satisfied with the knowledge of library staff

Library Values

98% agree that the library is important for the community
96% agree that HPL supports lifelong learning
94% agree that the library is a trustworthy source of information
91% agree that we help preserve local history

Overall you've told us that there is a high level of satisfaction with HPL and a strong alignment with our values as a public library. To serve you better, we will continue working to improve areas like branch hours, WiFi, programs and our ebook collection.

You can read the full Community Survey Report here.