Members visiting the Carlisle Branch may notice an unpleasant odour. We are working to identify the source and hope to resolve the issue as soon as possible.
Unpleasant odour at Carlisle Branch
1
Published:
Thursday, November 6, 2025 - 5:30pm
Terryberry Children's Area Temporarily Closed
The children's area at the Terryberry Branch is temporarily closed due to a facilities issue. Apologies for the inconvenience.
1
Published:
Thursday, November 6, 2025 - 1:30pm
Network Maintenance - Wednesday, November 12
HPL's WiFi, Catalogue and online resources will undergo network maintenance on Wednesday, November 12 from 5-8am. We apologize for the inconvenience.
All Branches and Bookmobile Stops
Published:
Thursday, November 6, 2025 - 8:00am
Parkdale Branch Network Unavailable
There is an ongoing Wifi disruption due to Wi-Fi Upgrades at Parkdale Branch on Nov 5th. We aim to resolve this issue as quickly as possible.
1
Published:
Wednesday, November 5, 2025 - 9:15am
Red Hill Branch Network Unavailable
There is an ongoing Wifi disruption due to Wi-Fi Upgrades at Red Hill Branch on Nov 5th. We aim to resolve this issue as quickly as possible.
1
Published:
Wednesday, November 5, 2025 - 9:15am
Red Book Will Be Unavailable
The Red Book may still be unavailable as we continue with the upgrade maintenance. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Wednesday, November 5, 2025 - 9:15am
Concession Branch and Sherwood Branch Network Unavailable
Wi-Fi disruption due to Wi-Fi Upgrades at Concession Branch and Sherwood Branch on Nov 6th. We aim to resolve this issue as quickly as possible.
1
Published:
Monday, November 3, 2025 - 12:15pm
Waterdown Branch Network Unavailable
Wifi disruption due to Wi-Fi Upgrades at Waterdown Branch on Nov 4th. We aim to resolve this issue as quickly as possible.
1
Published:
Monday, November 3, 2025 - 9:45am
Kenilworth Branch Reopening
The Kenilworth Branch has reopened today, Monday, October 27. Please note that there is limited parking, and noise disruptions may occur this week as the final touches are made to the renovations. Thank you for your understanding.
1
Published:
Monday, October 27, 2025 - 3:00pm
Delayed Branch Openings
The following locations have upcoming delayed openings due to Staff training drills.
Friday, November 7
Terryberry Branch, 10am
Monday, November 10
Concession Branch, 10am
Thursday, November 13
Binbrook Branch, 10am
Friday, November 14
Valley Park Branch, 10am
Monday, November 24
Mount Hope, 2pm
Thursday, November 27
Stoney Creek, 10am
You may visit nearby Branches for your library needs. www.hpl.ca/hours
All Branches and Bookmobile Stops
Published:
Tuesday, October 7, 2025 - 2:00pm
Replacement and Damage Fees
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Community Survey Results
Thank you to everyone who took the time to fill out our Community Survey in Fall 2022.
We received over 4,000 responses and are using the information and feedback you provided to build HPL's new Strategic Plan.
Here are some of the results:
Satisfaction
- 91% are satisfied with the quality of HPL
- 91% are satisfied with the cleanliness and attractiveness of HPL
- 92% are satisfied with the helpfulness of library staff
- 91% are satisfied with the knowledge of library staff
Library Values
- 98% agree that the library is important for the community
- 97% agree that HPL supports lifelong learning
- 95% agree that the library is a trustworthy source of information
- 92% agree that we help preserve local history
View the full 2022 Community Survey Results.
Overall you've told us that there is a high level of satisfaction with HPL and a strong alignment with our values as a public library. To serve you better, we will continue working to improve areas like branch hours, WiFi, programs and our ebook collection.
Congratulations to the contest winners who were randomly selected to win an iPad
