Website Feedback

Hamilton Public Library is committed to providing you with the best possible library experience. As part of our ongoing effort to meet your needs, please help us identify areas for improvement.

Your survey response is confidential, however if you would like Library Staff to contact you to discuss your survey answers, you may provide your information.

Data collected from this survey is used in our ongoing efforts to enhance customer satisfaction. Your feedback is greatly appreciated and we thank you for your time.

Do you wish to be contacted regarding your feedback?

Do you wish to be contacted regarding your feedback? *

Yes

Name *

Phone Number *

Email *

What is the purpose of your visit to our website today?

What is the purpose of your visit to our website today? *

Please check all that apply.

Other *

Were you able to complete your task today?

Were you able to complete your task today? *

Yes

Why Not? *

Please be as specific as possible (i.e. issues with navigation, content, accuracy of information, layout / design, quality of content etc.)

Which section of the website did you visit today?

Which section of the website did you visit today? *

HPL

Kids

Teens

Local History

Please check all that apply.

How satisfied are you with our website?

Comments or Suggestions?

Please be as specific as possible (i.e. issues with navigation, content, accuracy of information, layout / design, quality of content etc.)

Additional Comments

Additional Comments *

Yes

Suggestions *

Please be as specific as possible (i.e. issues with navigation, content, accuracy of information, layout / design, quality of content etc.)

_{Personal information contained on this form is collected under the authority of the Freedom of Information and Protection of Privacy Act, 1990. MFIPPA\Regulations 29. The information collected will be used in the process of the library’s business. Questions regarding the collection and use of personal information can be directed to: Chief Librarian, Hamilton Public Library, P.O. Box 2700, Hamilton, ON L8N 4E4.}