City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Thursday September 12. Learn more.

Access is restored to the catalogue
The HPL App is back online
Online eResources are available
Libby/OverDrive Holds can now be placed
Access partner libraries' (Burlington, London, Kingston, Mississauga and Ottawa) digital collections
Public Wi-Fi is available at most branches except the Ancaster Branch
Some Makerspace services are available at select locations
Automatic check-ins are operating
Website log-in is available
USB printing is available at Central Library and at the Ancaster, Barton, Red Hill, Terryberry, Kenilworth, Westdale, Valley Park, Saltfleet, Dundas, Stoney Creek, Turner Park and Waterdown branches.

Self-check kiosks, public computers and scanning are not available. Extended Access is cancelled at this time.

Staff are available by phone at 289-779-7588, chat at hpl.ca, and email at askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, September 3, 2024 - 8:00am

Notices

3

Central Library - Supercrawl Temporary Road Closures

If you are planning to visit Central Library, please take into account the following temporary road closures and consider taking HSR or other forms of transit.

Thursday, September 12 at 7 pm until Monday, September 16 at 5 am: York Boulevard, Bay Street to Hughson Street

Thursday, September 12 at 1:30 am until Monday, September 16 at 5 am: James Street North, King Street to Strachan Street

Nearest Branches:

Central Library

Publish Date:

Wednesday, September 11, 2024 - 1:30pm

Sherwood Branch - Parking Lot Access

Starting Thursday, September 5th, the rear parking lot at the Sherwood Branch will be closed due to repaving. Accessible parking spaces at the branch will be unavailable. Members may park at the neighboring plaza where spots are available during the closure.

The accessible ramp at the front of the branch (Upper Ottawa Street) and the drop box at the rear will both remain available.
Thank you for your patience.

Affected Branch:

Sherwood Branch

Publish Date:

Tuesday, September 3, 2024 - 2:00pm