The Print on the Go service is not working at All Branches. We aim to fix it as soon as possible.
Print on the Go Currently Unavailable
Published:
Thursday, August 27, 2026 - 12:30pm
Network Maintenance, Sunday, August 30
From 5am to 11am, HPL's catalogue, library accounts and online resources will not be available due to technical network maintenance. We thank you in advance for your patience.
Published:
Thursday, August 27, 2026 - 8:00am
Concession Branch - Temporarily Reopening
Starting Thursday, August 27, the Branch has reopened to its regular hours with limited services for a few weeks while construction is paused. The interior construction of a new Makerspace will resume in mid-September. Stay tuned for more updates.
Published:
Thursday, August 27, 2026 - 8:00am
Delayed Openings and Closures
Due to Staff training, the following service modifications are planned.
- Turner Park: Wednesday, September 2, Noon-1 pm Closure
- Red Hill: Friday, September 18, Delayed Opening of 10 am
- Central Library: Tuesday, September 29, Delayed Opening of 10 am
Visit www.hpl.ca/hours for open alternate locations.
Published:
Tuesday, August 25, 2026 - 2:00pm
Bookmobile Schedule Modifications
Bookmobile has the following schedule modifications for September:
Mon, Sept 7: Library Closed - All Stops Cancelled
Tues, Sept 8:
-
Strathcona Cancelled
-
McMaster Cancelled
Thurs, Sept 10:
-
Rockton moved to Saturday
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Millgrove moved to Saturday
Sat, Sept 12:
-
Stoney Creek Cancelled
-
Riverdale Cancelled
Published:
Monday, August 24, 2026 - 9:30am
Study Halls Pause for Summer Break
After Hours Study Hall is not available in July and August. Hours will resume Tuesday, September 8. www.hpl.ca/study-halls
Published:
Tuesday, June 23, 2026 - 3:00pm
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018
