Bookmobile Schedule Modifications

Fri, Aug 7:                    

  • The 11am-Noon Visit to Winona is Cancelled

  • The 3-4pm Visit to Queen Victoria Cancelled

Tues, Aug 18:                 

  • The 10:30-11am Visit to the Court at Rushdale is Cancelled

Sat, Aug 22:              

  • Pride Hamilton (Visit Bookmobile 9:30am-4:30pm at Pier 4 Park - 64 Leander Dr.) - All Visits Cancelled (Stoney Creek Arena 10-11am, Riverdale 11:15am-12:15pm and Discovery Centre 2:30-4pm).

Published:
Tuesday, August 4, 2026 - 9:30am
Kenilworth Branch Accessible Washroom Out of Order

The accessible washroom at Kenilworth Branch is not working. We aim to get it fixed quickly.

Published:
Thursday, July 30, 2026 - 5:45pm
New Loan Periods - Effective Monday, August 31

As of Monday, August 31, new loan periods will come into effect to shorten the wait time for popular hold items.

DVD Express - 3 days

DVDs and Blu-rays - 7 days (fiction, children's and languages) 

Magazines - 7 days

Bestseller Express - 14 days

DVDs and Blu-rays - 14 days (non-fiction and TV series)

Books - 21 days

Music/Books on CD and Children's Express - 21 days

Please visit www.hpl.ca/borrowing for more details.

Published:
Tuesday, July 28, 2026 - 2:30pm
Study Halls Pause for Summer Break

After Hours Study Hall is not available in July and August. Hours will resume Tuesday, September 8. www.hpl.ca/study-halls

Published:
Tuesday, June 23, 2026 - 3:00pm
Home > Refund Policy

Refund Policy

Hamilton Public Library will provide refunds for the following:

  • Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
  • Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
  • Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
  • If eligible for a refund for ANY item or service:
    • Original receipt may be requested.
    • You must provide your library card.
    • Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
    • Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
  • Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.

Publish Date

December 2018

 

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