The accessible washroom at Sherwood Branch is not working. We aim to get it fixed quickly.
Sherwood Branch Accessible Washroom Out of Order
Published:
Thursday, April 30, 2026 - 3:45pm
Central Library: Non-Partner Survey
Starting Monday, April 27 until May 4, non-partner community organizations are encouraged to participate in a short survey. HPL would like to learn how the Library Card Access Pilot Project and the toxic drug crisis in general affect non-partner organizations. Please note that the survey is not anonymous. Start now at www.hpl.ca/non-partner-survey.
Published:
Monday, April 27, 2026 - 9:30am
Software Maintenance - Victoria Day, Monday, May 18
Due to software maintenance, HPL library's catalogue, online services and library accounts will not be available between 9am and 7pm on Monday, May 18. Thank you for your patience.
Published:
Friday, April 24, 2026 - 9:00am
Central Library - Fire Drill, Tuesday, May 5, 11am
Due to Staff training, Central Library will close from 11am to Noon on Tuesday, May 5. You may visit Locke and Barton Branches as the next nearest locations for your library needs. Thank you for your patience.
Published:
Thursday, April 23, 2026 - 9:00am
Concession Branch - Renovations Underway
Renovations are expected to be completed by May 7. Construction repairs and noise may impact your next visit. Thank you for your understanding.
Published:
Monday, April 13, 2026 - 1:15pm
Mount Hope Branch - Delayed Opening, Monday, May 4
Due to Staff training, Mount Hope Branch will have a delayed opening of 2 pm on Monday, May 4. You may visit Turner Park Branch as the next nearest location for your library needs. Thank you for your patience.
Published:
Friday, March 27, 2026 - 8:00am
Central Library: Children's Area Renovation on 2nd Floor
Renovations are currently underway for the 2nd floor Central Children's Area. Programs are still being offered as scheduled and there is a temporary pop-up Children’s Area on the northeast side of the 2nd floor (near the Piano Room), including access to collections and train tables. Construction is expected to be completed by late Spring. Thank you for your patience during this time.
Published:
Monday, March 23, 2026 - 9:00am
Sherwood Branch: Renovations
As of Monday, March 2, Sherwood Branch's 2nd floor is closed due to renovations. Makerspace, Children and Teen's collection are temporarily available on the 1st floor. All programs will be held in the basement program room. Renovations are expected to be completed in late Spring. Thank you for your patience.
Published:
Tuesday, February 10, 2026 - 1:00pm
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018
