The accessible washroom at Red Hill Branch is not working. We aim to get it fixed quickly.
Red Hill Branch Accessible Washroom Out of Order
Published:
Tuesday, June 16, 2026 - 10:30am
Binbrook Branch Without Power
Binbrook Branch has no power. The branch is open but the computers, Wi-Fi, and printer are not working. We are unsure when power will be restored.
Published:
Tuesday, June 16, 2026 - 9:15am
Kenilworth Branch Elevator Out of Order
The elevator at Kenilworth Branch is not working. We're working to get it fixed quickly.
Published:
Monday, June 15, 2026 - 4:00pm
Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
Published:
Wednesday, June 10, 2026 - 5:00am
Bookmobile Service Modification
Due to Driver availability, Bookmobile has the following schedule modifications for the month of June. We apologize for the inconvenience.
Bookmobile Service June Modifications
Friday, June 19:
- Six Nations Public Library - Cancelled
- Maplewood- Cancelled
Wednesday, June 24:
- Swansea - Cancelled
- Helen Detwiler - Cancelled
- Canadian Warplane Heritage Museum - Cancelled
Saturday, June 27:
- Stoney Creek Arena - Cancelled
- Riverdale - Cancelled
- Discovery Centre - 3-4pm instead
Tuesday, June 30:
- Greencedar - Cancelled
- Mountview - Cancelled
Published:
Friday, May 22, 2026 - 12:00pm
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018
