Phishing Scheme

Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.

Published:
Wednesday, June 10, 2026 - 5:00am
Bookmobile Service Modification

Due to Driver availability, Bookmobile has the following schedule modifications for the month of June. We apologize for the inconvenience.

Bookmobile Service June Modifications 

Saturday, June 13:               

  • Special Event - All Stops Cancelled

Friday, June 19:                  

  • Six Nations- Cancelled

  • Maplewood- Cancelled

Wednesday, June 24:              

  • Swansea Cancelled

  • Helen Detwiler Cancelled

  • Warplane Museum Cancelled

Saturday, June 27:                

  • Stoney Creek Arena Cancelled

  • Riverdale Cancelled

  • Discovery Centre --> 3-4pm

Tuesday, June 30:              

  • Greencedar Cancelled

  • Mountview Cancelled

Published:
Friday, May 22, 2026 - 12:00pm

Refund Policy

Hamilton Public Library will provide refunds for the following:

  • Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
  • Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
  • Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
  • If eligible for a refund for ANY item or service:
    • Original receipt may be requested.
    • You must provide your library card.
    • Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
    • Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
  • Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.

Publish Date

December 2018