The accessibility door at Ancaster Branch is not working. We aim to fix it quickly.
Ancaster Branch Accessible Door Out of Order
1
Published:
Saturday, November 8, 2025 - 9:45am
Concession Branch: Children's Area Renovations
Concession Branch's children area is closed for renovations. Please use the temporary space. Public computers are also affected. There are currently three available. We aim to have the branch back in order as soon as possible.
1
Published:
Friday, November 7, 2025 - 9:30am
Odour at Carlisle Branch
Members visiting the Carlisle Branch may notice an unpleasant odour. We are working to identify the source and hope to resolve the issue as soon as possible.
1
Published:
Thursday, November 6, 2025 - 5:30pm
Network Maintenance - Wednesday, November 12
HPL's WiFi, Catalogue and online resources will undergo network maintenance on Wednesday, November 12 from 5-8am. We apologize for the inconvenience.
All Branches and Bookmobile Stops
Published:
Thursday, November 6, 2025 - 8:00am
Kenilworth Branch Reopening
Noise and limited parking continue at the Kenilworth Branch this week as renovations wrap up. Thank you for your understanding.
1
Published:
Monday, October 27, 2025 - 3:00pm
Delayed Branch Openings
The following locations have upcoming delayed openings due to Staff training drills.
Monday, November 10
Concession Branch, 10am
Thursday, November 13
Binbrook Branch, 10am
Friday, November 14
Valley Park Branch, 10am
Monday, November 24
Mount Hope, 2pm
Thursday, November 27
Stoney Creek, 10am
You may visit nearby Branches for your library needs. www.hpl.ca/hours
All Branches and Bookmobile Stops
Published:
Tuesday, October 7, 2025 - 2:00pm
Replacement and Damage Fees
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018
