The Winona Bookmobile visit on Friday, August 22 (11am-Noon) is cancelled due to the Winona Peach Festival. It is expected to resume the following week. Thank you for your understanding.
Due to a mid-day fire drill, Turner Park Branch and Les Chater Family YMCA are closed for a fire drill from noon-1 pm. Thank you for your patience.
Due to roof repair maintenance, the Branch is temporarily closed from September 2 until October 10. Please visit Parkdale and Barton locations as your nearest branches for your library needs. Thank you for your understanding.
From August 18-19, accessible parking spots at the back of the building will not be available due to concrete and perimeter walkway repairs. From August 20-22, the main entrance from the back of the building will not be available. Please use the sidewalk on the side of the Branch to enter through the front entrance (off Rymal Road East) and gain access to the back parking lot. Thank you for your understanding.
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018