Ancestry Library Edition is not accessible today, Tuesday, May 20, due to a technical issue. The estimated time of disruption is unknown at this time. We apologize for any inconvenience.
Ancestry Library Edition Is Currently Unavailable
All Branches and Bookmobile Stops
Published:
Tuesday, May 20, 2025 - 9:30am
Construction Work at Sherwood Branch
On Thursday, May 15, the library reopens with normal hours but with the following service limitations:
- 1st Floor is closed to the public
- Limited browsing collections of Express Adult Fic and Express DVDs are available on the 2nd Floor
- Holds pickup is available on the 2nd Floor
- Reduced number of public computers on 2nd Floor
- Printing and copying available on 2nd Floor
- Seating capacity is reduced
- All 2nd Floor collections (teen, children, and graphic novels) are available
- Parking, washroom and elevator access are not affected
Please refer to hpl.ca/events for up-to-date program listings. Most programs will continue as normal on the 2nd Floor or in the basement.
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Published:
Thursday, May 15, 2025 - 2:30pm
All Branches Closed - May 30, Staff Professional Development
All HPL Branches are closed on Friday, May 30 for Staff Professional Development Day. Bookmobile is off the road and Extended Access service is not available. Our Virtual Branch is open at hpl.ca. Regular service hours resume Saturday, May 31. Thank you for your understanding.
All Branches and Bookmobile Stops
Published:
Monday, May 12, 2025 - 8:00am
Bookmobile Service Cancellations
The Friday May 30 Bookmobile visits to Huntington Park, Winona and Maplewood Avenue are cancelled.
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Bookmobile Stop:
Published:
Friday, May 9, 2025 - 8:00am
Turner Park Branch - Roof Repair
Due to the ongoing roof repair project, noise and parking disruptions are expected to continue until the end of June. Thank you for your patience.
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Published:
Monday, April 28, 2025 - 10:00am
Ancaster Branch - Temporary Closure, May 5-31
From Monday, May 5 to Saturday, May 31, the Ancaster Branch will be temporarily closed due to a roof and HVAC replacement. During this time, service hours will be available at the Ancaster Rotary Centre, 385 Jerseyville Road West, Ancaster. The last day to pick up your Holds is Thursday, May 1st. Thank you for your understanding.
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Published:
Wednesday, April 16, 2025 - 11:00am
Central Library - Microfilm Machine
The digital microfilm machines at Central Library are not working. A single analog machine is available, but it doesn't print. We aim to have the digital devices repaired as soon as possible. We apologize for the inconvenience.
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Published:
Thursday, April 10, 2025 - 3:30pm
Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
All Branches and Bookmobile Stops
Published:
Thursday, April 3, 2025 - 10:30am
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018
