Bookmobile Schedule Modifications

Bookmobile has the following schedule modifications for September: 

Mon, Sept 7: Library Closed - All Stops Cancelled 

Tues, Sept 8:                    

  • Strathcona Cancelled

  • McMaster Cancelled

Thurs, Sept 10:                 

  • Rockton moved to Saturday 

  • Millgrove moved to Saturday

Sat, Sept 12:                 

  • Stoney Creek Cancelled

  • Riverdale Cancelled

Published:
Monday, August 24, 2026 - 9:30am
Construction at Concession Branch

Due to construction at the Concession Branch hours are changing temporarily, beginning Fri Aug 7 to mid-September.
Mon-Thu 5-7pm
Fri Closed
Sat 9am-5pm

Members can change their Holds pickup location in their library accounts or can contact Staff.  Or Holds can be paused until after the branch returns to regular open hours.

Some programs will be moved to the Sherwood Branch, 467 Upper Ottawa St. Please check hpl.ca/events for up-to-date program changes.

Published:
Wednesday, August 5, 2026 - 1:15pm
Kenilworth Branch Accessible Washroom Out of Order

The accessible washroom at Kenilworth Branch is not working. We aim to get it fixed quickly.

Published:
Thursday, July 30, 2026 - 5:45pm
Study Halls Pause for Summer Break

After Hours Study Hall is not available in July and August. Hours will resume Tuesday, September 8. www.hpl.ca/study-halls

Published:
Tuesday, June 23, 2026 - 3:00pm
Home > Refund Policy

Refund Policy

Hamilton Public Library will provide refunds for the following:

  • Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
  • Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
  • Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
  • If eligible for a refund for ANY item or service:
    • Original receipt may be requested.
    • You must provide your library card.
    • Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
    • Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
  • Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.

Publish Date

December 2018

 

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