HPL's online payment service is not working. We aim to restore it quickly. Apologies for the inconvenience.
SmartPay Service Not Available
Published:
Friday, May 22, 2026 - 2:15pm
Bookmobile Service Modification
Due to Driver availability, Bookmobile has the following schedule modifications for the month of June. We apologize for the inconvenience.
Bookmobile Service June Modifications
Tuesday, June 2:
- McMaster University - Cancelled
Friday, June 5:
- Winona - Cancelled
- Queen Victoria - Cancelled
Saturday, June 6:
- All Regular Sites are Cancelled due to a Special Event
Published:
Friday, May 22, 2026 - 12:00pm
Bookmobile Service Update
With the cancellation of Touch-A-Truck, Bookmobile will instead visit its regularly scheduled Saturday sites at Stoney Creek Arena, Riverdale and Discovery Centre. www.hpl.ca/bookmobile
Published:
Thursday, May 21, 2026 - 2:30pm
Central Library - Fax Machine Out of Order
Please note that the fax machine is currently out of order. The estimated time of repair is unknown. Thank you for your patience.
Published:
Thursday, May 21, 2026 - 12:00pm
Staff Professional Development Day - All Branches Closed
All HPL Branches are closed on Friday May 29, for Staff Professional Development. Bookmobile is off the road and Extended Access service is not available. Regular service hours resume on Saturday May 30.
Visit our Virtual Branch at hpl.ca for our online resources and collections.
Published:
Thursday, May 14, 2026 - 12:00pm
Central Library: Children's Area Renovation on 2nd Floor
Renovations are currently underway for the 2nd Floor Central Children's Area. Programs are still being offered as scheduled and there is a temporary pop-up Children’s Area on the northeast side of the 2nd Floor (near the Piano Room), including access to collections and train tables. Construction is expected to be completed by late Spring. Thank you for your patience.
Published:
Monday, March 23, 2026 - 9:00am
Sherwood Branch: Renovations
As of Monday, March 2, Sherwood Branch's 2nd Floor is closed due to renovations. Makerspace, Children and Teen's collection are temporarily available on the 1st Floor. All programs will be held in the basement program room. Renovations are expected to be completed in late Spring. Thank you for your patience.
Published:
Tuesday, February 10, 2026 - 1:00pm
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018
