Bookmobile Service Modification

The Bookmobile visit to the Helen Detwiler location on Wed Jul 29 is cancelled.

Published:
Tuesday, July 21, 2026 - 9:00am
Express Items via OverDrive - Partner Libraries Update

As of July 1, Partner Library Members can no longer borrow HPL Express items via OverDrive. More to Borrow partner libraries offer Lucky Express (Skip the Line) titles to their cardholders only. This helps manage wait times for popular titles. Lucky Express is a collection of in-demand titles with a seven-day loan and no wait time. 

Partner Library Members can borrow titles from the main collection. 
hpl.ca/more-to-borrow

Published:
Monday, July 6, 2026 - 10:00am
What's Happening Guide Changes

The What's Happening Guide has been retired and replaced with different communications channels and tactics. You can find the new Summer Reading Flyer here. Watch for future communications updates.

Published:
Monday, June 29, 2026 - 3:00pm
Sunday Hours Return to Central Library

Sunday hours return to Central Library. Beginning July 5, Central is open Noon to 5pm. Dundas, Red Hill, Terryberry, Turner Park, Valley Park and Waterdown branches are also open Sundays, 1 to 5pm. hpl.ca/hours

Published:
Monday, June 29, 2026 - 1:00pm
Study Halls Pause for Summer Break

After Hours Study Hall is not available in July and August. Hours will resume Tuesday, September 8. www.hpl.ca/study-halls

Published:
Tuesday, June 23, 2026 - 3:00pm

Refund Policy

Hamilton Public Library will provide refunds for the following:

  • Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
  • Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
  • Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
  • If eligible for a refund for ANY item or service:
    • Original receipt may be requested.
    • You must provide your library card.
    • Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
    • Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
  • Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.

Publish Date

December 2018