All HPL Branches are closed on Sunday, October 12, and Thanksgiving Monday, October 13. Bookmobile is off the road. Extended Access and Study Hall services are not available. Regular service hours resume on Tuesday, October 14. Our Virtual Branch is open at hpl.ca.
Branch Closures - Thanksgiving
All Branches and Bookmobile Stops
Published:
Friday, October 3, 2025 - 2:00pm
Bookmobile Service Modification
Due to the ongoing Mohawk College Support Staff strike, the Bookmobile visit on Monday, October 6, is cancelled. You may select Terryberry Branch as an alternative location to pick up your Holds. On Wednesday, October 8, the Helen Detwiler visit is changed to 11-11:30 am this week.
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Bookmobile Stop:
Published:
Friday, September 26, 2025 - 3:00pm
Interlibrary Loan Service on Pause
Interlibrary Loan (ILLO) service will be temporarily paused starting Friday, September 26, due to continued negotiations between CUPW and Canada Post. We apologize for the inconvenience.
All Branches and Bookmobile Stops
Published:
Friday, September 26, 2025 - 1:00pm
Replacement and Damage Fees
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Kenilworth Branch - Temporary Closure (Sept 2 - Oct 14)
Due to roof repair maintenance, the Branch is temporarily closed from September 2 until October 14. Please visit the Red Hill, Parkdale, and Barton locations as your nearest branches for your library needs. Thank you for your patience.
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Published:
Monday, August 11, 2025 - 8:00am
Security Camera Policy
Policy Details:
Collection of Personal Information Using a Security camera coverage System.
Any recorded data of an identifiable individual qualifies as "personal information" under MFIPPA. Security cameras can be used to collect personal information about identifiable individuals. The Library has determined that it has the authority to collect this personal information in accordance with the MFIPPA. Pursuant to section 28(2) of the Ontario MFIPPA, no person shall collect personal information on behalf of the Library unless the collection is expressly authorized, used for the purposes of law enforcement or necessary to the proper administration of a lawfully authorized activity.
Planning Considerations for Security Cameras
Before deciding if a facility warrants security cameras, the Library will:
- Conduct consultations with relevant stakeholders as to the necessity of the proposed security camera program at the facility.
- Endeavour to ensure that the proposed design and operation of the video security surveillance system reasonably minimizes privacy intrusion.
Design, Installation and Operation of Security Cameras
When designing a security camera system and installing equipment, the following must be considered:
- Given the open and public nature of the Library's facilities and the need to provide for the safety and security of employees and visitors who may be present at all hours of the day, the Library's security camera coverage systems may operate at any time in a 24-hour period.
- The ability of authorized personnel to adjust cameras shall be restricted so that authorized personnel cannot adjust or manipulate cameras to overlook spaces that are not intended to be covered by the security camera coverage program.
- Equipment shall never monitor the inside of areas where the public and employees have a higher expectation of privacy (e.g. change rooms and washrooms).
- Reception/recording equipment must be located in a strictly controlled access area. Only authorized personnel shall have access to the controlled access area and the reception/recording equipment.
- The annual maintenance program for reception and recording equipment will ensure that the equipment is operating properly. Library staff will endeavour to promptly follow-up issues or concerns regarding the performance of equipment.
Notice of Use of Video Systems
In order to provide notice to individuals that video is in use:
- The Library shall post signs, visible to members of the public, at all entrances and/or prominently displayed on the perimeter of the grounds under security camera coverage. On at least one sign at each location with security camera coverage the following information will include:
- The legal authority for the collection of personal information.
- The principle purpose(s) for which the personal information is intended to be used.
- The title, business address, and telephone number of someone who can answer questions about the collection.
- Additional signs will be used to support awareness of the security camera program.
- The Security Camera Policy will be posted on the Library’s website.
