Please note the following service changes.
Saturdays
Riverdale (150 Violet Drive): 11:15 am-12:15 pm (previously stopped on Tuesdays at 11 am-12 pm)
Discovery Centre (Pier 8, Seasonal): 2:30-4 pm (new time)
Bookmobile Service Modifications
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Bookmobile Stop:
Published:
Friday, January 9, 2026 - 10:00am
Terryberry Branch - Elevator Out of Order
The Branch is open today, Friday, January 9. Our elevator by the parking lot entrance is out of order.
To use our second elevator, enter through the Mohawk Road entrance (which features a ramp) and use the elevator located in the middle of the building. The estimated time of disruption is unknown. Thank you for your understanding.
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Published:
Friday, January 9, 2026 - 12:00am
Online Resources - Update
The following eResources have been recently discontinued in our HPL collections: Novelist, Summa, Summa Kids, and Northstar Digital Literacy. Please visit www.hpl.ca/articles/read-watch-listen for our full listing of online resources for your next read, watch, listen and/or learn.
All Branches and Bookmobile Stops
Published:
Wednesday, January 7, 2026 - 11:00am
Waterdown Branch Accessible Door Out of Order
The accessibility door at Waterdown Branch is not working. We aim to fix it quickly.
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Published:
Tuesday, December 30, 2025 - 12:00pm
Printing Updates
Daily print balances for black and white and colour printing change January 2, 2026. The new daily print balance is 40 cents. Members receive four free black and white copies or two free colour copies.
Large format and vinyl printing pricing also change on January 2. Visit https://www.hpl.ca/makerspaces for updates.
All Branches and Bookmobile Stops
Published:
Monday, December 22, 2025 - 2:00pm
Replacement and Damage Fees
Bring back your borrowed library items within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Member and Service Commitment Policy
POLICY DETAILS
At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to:
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Provide professional, knowledgeable and quality customer service.
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Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces.
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Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise.
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Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.
As a Member of the Hamilton Public Library, we ask you to:
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Be courteous and respectful. Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.
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Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.
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Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.
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Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.
Failure to comply with the Member and Service Commitment Policy may result in a suspension of library privileges.
RELATED DOCUMENTS
PUBLISH DATE
June 2023
