All HPL Branches are closed on Sunday, October 12, and Thanksgiving Monday, October 13. Bookmobile is off the road. Extended Access and Study Hall services are not available. Regular service hours resume on Tuesday, October 14. Our Virtual Branch is open at hpl.ca.
Branch Closures - Thanksgiving
All Branches and Bookmobile Stops
Published:
Friday, October 3, 2025 - 2:00pm
Bookmobile Service Modification
Due to the ongoing Mohawk College Support Staff strike, the Bookmobile visit on Monday, October 6, is cancelled. You may select Terryberry Branch as an alternative location to pick up your Holds. On Wednesday, October 8, the Helen Detwiler visit is changed to 11-11:30 am this week.
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Bookmobile Stop:
Published:
Friday, September 26, 2025 - 3:00pm
Interlibrary Loan Service on Pause
Interlibrary Loan (ILLO) service will be temporarily paused starting Friday, September 26, due to continued negotiations between CUPW and Canada Post. We apologize for the inconvenience.
All Branches and Bookmobile Stops
Published:
Friday, September 26, 2025 - 1:00pm
Replacement and Damage Fees
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Kenilworth Branch - Temporary Closure (Sept 2 - Oct 14)
Due to roof repair maintenance, the Branch is temporarily closed from September 2 until October 14. Please visit the Red Hill, Parkdale, and Barton locations as your nearest branches for your library needs. Thank you for your patience.
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Published:
Monday, August 11, 2025 - 8:00am
Member and Service Commitment Policy
POLICY DETAILS
At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to:
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Provide professional, knowledgeable and quality customer service.
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Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces.
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Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise.
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Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.
As a Member of the Hamilton Public Library, we ask you to:
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Be courteous and respectful. Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.
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Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.
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Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.
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Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.
Failure to comply with the Member and Service Commitment Policy may result in a suspension of library privileges.
RELATED DOCUMENTS
PUBLISH DATE
June 2023
