Access to catalogue is currently intermittent and is currently under investigation. We apologize for the inconvenience.
Catalogue Access Issues
Published:
Thursday, July 23, 2026 - 7:30pm
Bookmobile Service Modification
The Bookmobile visit to the Helen Detwiler location on Wed Jul 29 is cancelled.
Published:
Tuesday, July 21, 2026 - 9:00am
Express Items via OverDrive - Partner Libraries Update
As of July 1, Partner Library Members can no longer borrow HPL Express items via OverDrive. More to Borrow partner libraries offer Lucky Express (Skip the Line) titles to their cardholders only. This helps manage wait times for popular titles. Lucky Express is a collection of in-demand titles with a seven-day loan and no wait time.
Partner Library Members can borrow titles from the main collection.
hpl.ca/more-to-borrow
Published:
Monday, July 6, 2026 - 10:00am
What's Happening Guide Changes
The What's Happening Guide has been retired and replaced with different communications channels and tactics. You can find the new Summer Reading Flyer here. Watch for future communications updates.
Published:
Monday, June 29, 2026 - 3:00pm
Sunday Hours Return to Central Library
Sunday hours return to Central Library. Beginning July 5, Central is open Noon to 5pm. Dundas, Red Hill, Terryberry, Turner Park, Valley Park and Waterdown branches are also open Sundays, 1 to 5pm. hpl.ca/hours
Published:
Monday, June 29, 2026 - 1:00pm
Study Halls Pause for Summer Break
After Hours Study Hall is not available in July and August. Hours will resume Tuesday, September 8. www.hpl.ca/study-halls
Published:
Tuesday, June 23, 2026 - 3:00pm
Member and Service Commitment Policy
POLICY DETAILS
At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to:
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Provide professional, knowledgeable and quality customer service.
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Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces.
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Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise.
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Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.
As a Member of the Hamilton Public Library, we ask you to:
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Be courteous and respectful. Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.
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Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.
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Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.
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Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.
Failure to comply with the Member and Service Commitment Policy may result in a suspension of library privileges.
RELATED DOCUMENTS
PUBLISH DATE
June 2023
