Printing and photocopying are not working at Dundas Branch. We're working to get these working again as soon as possible.
Printing, Photocopying and Scanning Unavailable at Dundas Branch
1
Published:
Saturday, August 2, 2025 - 9:45am
Locke Branch - Filming Nearby
Filming will take place near the Locke Branch from August 4 to 8, which will impact traffic flow and parking. We apologize for the inconvenience.
- East and West Side of Locke Street South
- North and South Side of Herkimer Street
- North and South Side of Stanley Avenue
1
Published:
Thursday, July 31, 2025 - 11:30am
Online Resources/HPL Catalogue - Monday, August 4, Civic Holiday
On Monday, August 4, Civic Holiday, due to IT network maintenance, HPL's catalogue will be searchable, but Holds and Library accounts, as well as online resources, will not be available. However, WiFi will remain accessible. We apologize for the inconvenience.
All Branches and Bookmobile Stops
Published:
Wednesday, July 30, 2025 - 3:00pm
Internet outage at Lynden Branch
The internet at Lynden Branch is not working. We aim to have it fixed quickly.
1
Published:
Wednesday, July 30, 2025 - 9:00am
All Branches Closed for Civic Holiday
All branches close on Sunday, August 3, 2025 and August 4, 2025 for the Civic Holiday. This includes branches with Extended Access.
All Branches and Bookmobile Stops
Published:
Monday, July 28, 2025 - 10:30am
Modified Bookmobile Service
The following Bookmobile visits are modified on:
Thursday, July 31
- Bennetto and Kinsmen - Cancelled
Friday, August 1
- Winona Park - Cancelled
Monday, August 4 - All Bookmobile visits cancelled
Thursday, August 7
- Rockton 10:30-11:30 am - Moved to Rockton Elementary School 670 Hwy 8 (this date only)
1
Published:
Friday, July 25, 2025 - 9:30am
Terryberry Branch Elevator Out of Order
The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.
1
Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
1
Published:
Friday, May 23, 2025 - 4:30pm
Online Payment Now Available
Hamilton Public Library now offers you the ability to pay your fines online using a secure online e-commerce tool. Using your credit card (debit currently not accepted), you can pay your fines in full from the comfort of home or using one of our library computers. Note: you cannot pay partial fines online.
Through SmartPay, you can:
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Pay all your fines/fees in full using your credit card (debit currently not accepted)
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Add money to your account for printing and photocopying using library machines
HPL does not keep your credit card number and all transactions are completed through a secure, encrypted channel. SmartPay allows library staff to further assist you with your information needs.
For member service concerns, you will need your Transaction Number, Date and Time of Payment for when you contact us at: 905-546-3200 x3275.
FAQs for Members
What is SmartPay?
SmartPay is a secure online e-commerce tool whereby members can pay bills, fines, invoices or fees to organizations or companies. SmartPay is HPL’s new online method of paying fines.
Where do I access it?
You can find a link to SmartPay either on the hpl.ca homepage or on the top navigation in HPL’s online catalogue (Bibliocommons).
I am not sure if I completed a transaction. How can I check?
Go to SmartPay, log in using your library card number and PIN and go to the Transactions tab. Your past transactions will be listed. You can also click on the Add Money tab to see your print account balance or the Pay Fines/Fees tab to see if you still owe fines.
I cannot access the site? What should I do?
Make sure you are using the correct number on your library card and your correct PIN number. If you are sure you are using the right numbers but still cannot access the SmartPay site, please contact us at: 905-546-3200.
