The accessibility door at Sherwood Branch is not working. We aim to fix it quickly.
Due to network maintenance, HPL's Catalogue and Library accounts, online resources, and Guest WiFi will be unavailable on Friday, December 5, starting at 6pm until 5am. Thank you for your patience.
Due to the Saltfleet Santa Claus Parade route, Saltfleet Branch's parking lot will be unavailable from 9am-3pm on Saturday, December 6. We apologize for the inconvenience.
Please note the Bookmobile will be attending the following community events.
Saturday, December 6:
- Stoney Creek Santa Claus Parade 2-4pm
- Millgrove Visit is cancelled.
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
Resident Request for Reconsideration of Service
This form is intended for residents of Hamilton, or those who work and/or go to school within Hamilton. If you do not live, work or go to school in Hamilton and still desire to submit a comment, please direct your comment to email ask@hpl.ca.
HPL recognizes the right of individuals to express opposition to an author, presenter, performer, creator, or creator's ideas or their creative expression in items selected and programs delivered by the Library. While individuals have the right to reject items or programs they do not approve of for themselves, they do not have the right to restrict the freedom of others. At HPL, many points of view and modes of expression can be examined without hindrance. No ideas or opinions have universal acceptance and the use of language and visual depiction, either descriptive or expressive, can stimulate controversy.
Individuals who feel an item, program, or exhibit falls outside the criteria outlined in the Intellectual Freedom Policy linked below, can share their concerns with Library Staff. Residents of Hamilton who are unsatisfied with the response can complete the form below.
- HPL's Management team reviews all formal complaints and engages appropriate Staff and Management to examine the item based on the request submitted.
- The decision on this or any subsequent reviews will reflect the principles outlined in the Library's policies, including our Collections Policy, Working with Us Policy and Intellectual Freedom Policy.
- When the review is complete, the user is provided a written explanation of the decision via email.







