Bookmobile Service Modification

The Greencedar (295 Greencedar Drive, 4-5 pm) visit is cancelled today, Tuesday, October 28, due to vehicle maintenance. Regular service is expected to return next week. Thank you for your understanding.

All Branches and Bookmobile Stops
Published:
Tuesday, October 28, 2025 - 1:00pm
Kenilworth Branch Reopening

The Kenilworth Branch has reopened today, Monday, October 27. Please note that there is limited parking, and noise disruptions may occur this week as the final touches are made to the renovations. Thank you for your understanding.

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Published:
Monday, October 27, 2025 - 3:00pm
Central Library - Fourth Floor Closure

The 4th Floor is closed on Thursday, October 30 from 4-8pm for a special event. Makerspace and Newcomer Learning Centre will remain open. Floors 1-3 are available with study and work spaces. 

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Affected Branch: Central Library
Published:
Monday, October 27, 2025 - 3:00pm
Delayed Branch Openings 

The following locations have upcoming delayed openings due to Staff training drills. 

Thursday, October 30
Parkdale Branch, 9:30am

Monday November 3
Saltfleet Branch, 9:30am 

Friday, November 7
Terryberry Branch, 10am

Monday, November 10 
Concession Branch, 10am

Thursday, November 13
Binbrook Branch, 10am

Friday, November 14
Valley Park Branch, 10am

You may visit nearby Branches for your library needs. www.hpl.ca/hours

All Branches and Bookmobile Stops
Published:
Tuesday, October 7, 2025 - 2:00pm
Replacement and Damage Fees

Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items. 

All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm

Member and Service Commitment Policy

POLICY DETAILS 

At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to: 

  1. Provide professional, knowledgeable and quality customer service.  

  1. Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces. 

  1. Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise. 

  1. Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.  

As a Member of the Hamilton Public Library, we ask you to: 

  1. Be courteous and respectful. Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.  

  2. Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.  

  3. Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.  

  4. Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.  

Failure to comply with the Member and Service Commitment Policy may result in a suspension of library privileges.  

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PUBLISH DATE

June 2023