Study Halls at Central Library and Dundas, Red Hill, Terryberry, Turner Park, Valley Park, and Waterdown branches resume on Tuesday, September 2. They will be open after-hours Mondays-Thursdays from 8 pm to Midnight. www.hpl.ca/study-halls
Study Halls Return September 2
All Branches and Bookmobile Stops
Published:
Wednesday, August 27, 2025 - 2:15pm
Bookmobile Stop Modified
Due to campus events, McMaster University's Bookmobile Visits for Tuesdays, August 26 and September 2 (3:30-4:30 pm) have been cancelled. Service is expected to resume on Tuesday, September 9. Thank you for your understanding.
Published:
Tuesday, August 26, 2025 - 12:00pm
Carlisle Branch Accessible Door Out of Order
The accessibility door at Carlisle Branch is not working. We aim to fix it quickly.
1
Published:
Tuesday, August 26, 2025 - 10:15am
Turner Park - Rymal Road Entrance Unavailable
The Rymal Road entrance to the facility will be unavailable today due to an event at the YMCA. Access to the parking lot, accessible parking spaces, back entrance, and external drop box remains available. Thank you for your patience.
1
Published:
Wednesday, August 20, 2025 - 2:30pm
Labour Day Closure
All HPL Branches are closed on Sunday, August 31, and Labour Day, Monday, September 1st. Bookmobile is off the road, and Extended Access is not available. Regular service hours resume Tuesday, September 2. www.hpl.ca/hours
All Branches and Bookmobile Stops
Published:
Tuesday, August 19, 2025 - 8:00am
Turner Park - Mid-Day Fire Drill, September 3
Due to a mid-day fire drill, Turner Park Branch and Les Chater Family YMCA are closed for a fire drill from noon-1 pm. Thank you for your patience.
1
Published:
Thursday, August 14, 2025 - 1:00pm
Kenilworth Branch - Temporary Closure (Sept 2 - Oct 10)
Due to roof repair maintenance, the Branch is temporarily closed from September 2 until October 10. Please visit the Red Hill, Parkdale, and Barton locations as your nearest branches for your library needs. On August 28-29, there may be some noise disruptions and limited parking spots while the roof repair set-up begins. Thank you for your patience.
1
Published:
Monday, August 11, 2025 - 8:00am
Member and Service Commitment Policy
POLICY DETAILS
At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to:
-
Provide professional, knowledgeable and quality customer service.
-
Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces.
-
Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise.
-
Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.
As a Member of the Hamilton Public Library, we ask you to:
-
Be courteous and respectful. Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.
-
Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.
-
Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.
-
Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.
Failure to comply with the Member and Service Commitment Policy may result in a suspension of library privileges.
RELATED DOCUMENTS
PUBLISH DATE
June 2023
