On Wednesday, November 26, there will be a guest WiFi disruption as upgrade maintenance will take place. We apologize for the inconvenience.
Freelton Branch Network Unavailable
1
Published:
Friday, November 21, 2025 - 1:00pm
Greensville Branch Parking Lot Not Accessible approximately 8am-3pm Mon. Nov. 24th
The parking lot at Greensville Branch is closed approximately 8am-3pm Mon. Nov. 24th for tree work.
1
Published:
Friday, November 21, 2025 - 12:00pm
Greensville Branch: Parking Lot Disruption
On Monday, November 24, there will be tree removal services on-site until 3pm. Parking spaces will be limited during Extended Access. We apologize for the inconvenience.
1
Published:
Thursday, November 20, 2025 - 2:00pm
Mount Hope Branch Network Unavailable
On Tuesday, November 25, there will be a guest WiFi disruption as upgrade maintenance will take place. We apologize for the inconvenience.
1
Published:
Wednesday, November 19, 2025 - 3:15pm
Concession Branch: Guest WiFi Upgrade
On Monday, November 24, there will be a guest WiFi disruption as upgrade maintenance will take place. We apologize for the inconvenience.
1
Published:
Tuesday, November 18, 2025 - 2:00pm
Extended Access at Freelton Branch Unavailable
Extended Access at Freelton Branch is not working. We aim to fix it quickly. Apologies for the inconvenience.
1
Published:
Monday, November 17, 2025 - 2:00pm
Large Format Printer Currently Unavailable
The Large Format Printer is not working at Dundas Branch. We aim to fix it as soon as possible.
1
Published:
Friday, November 14, 2025 - 4:30pm
Bookmobile Service Modification
Please note the Bookmobile will be attending the following community events.
Saturdays, November 22 and 29:
- Hess Village Winter Market, 10:30am-4:30pm
- Regular Saturday Visits cancelled for both dates.
Saturday, December 6:
- Stoney Creek Santa Claus Parade 2-4pm
- Millgrove Visit is cancelled.
1
Published:
Friday, November 14, 2025 - 1:00pm
Delayed Branch Openings
The following locations will open later than scheduled to allow for Staff training drills.
Monday, November 24
Mount Hope, 2pm
Thursday, November 27
Stoney Creek, 10am
Please visit nearby branches. www.hpl.ca/hours
All Branches and Bookmobile Stops
Published:
Tuesday, October 7, 2025 - 2:00pm
Replacement and Damage Fees
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Member and Service Commitment Policy
POLICY DETAILS
At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to:
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Provide professional, knowledgeable and quality customer service.
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Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces.
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Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise.
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Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.
As a Member of the Hamilton Public Library, we ask you to:
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Be courteous and respectful. Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.
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Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.
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Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.
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Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.
Failure to comply with the Member and Service Commitment Policy may result in a suspension of library privileges.
RELATED DOCUMENTS
PUBLISH DATE
June 2023
