PressReader Is Currently Unavailable

PressReader is not working for remote users. We are working with the vendor to restore the service. Thank you for your patience. 

Published:
Wednesday, September 9, 2026 - 10:30am
Barton Branch Accessible Washroom Out of Order

The accessible washroom at Barton Branch is not working. We aim to get it fixed quickly.

Published:
Tuesday, September 8, 2026 - 3:45pm
Concession Branch - Closed, September 9

Due to ongoing construction, Concession Branch will be closed tomorrow, Wednesday, September 9. It will be reopen on Thursday, September 10.

Published:
Tuesday, September 8, 2026 - 3:00pm
Preview the New HPL.ca

We're excited to share a preview of the new HPL.ca before its official launch on September 15.

Explore the new site, discover updated navigation and get familiar with the improved online experience designed to make it easier to find Library services, programs, collections and information.

If you encounter an issue or have feedback, please let us know through our Contact Us page.

Published:
Wednesday, September 2, 2026 - 3:00pm
Kenilworth Branch - Parking Lot Not Available

Due to a fence replacement, the parking lot will be unavailable from September 7-9. Nearby street parking is available, as is an HSR route. Thank you for your patience. 

Published:
Wednesday, September 2, 2026 - 2:00pm
Concession Branch - Construction Updates

Due to a glass door installation for the new Makerspace area, Concession Branch will close at 1 pm on Thursday, September 3. It is expected to reopen to its regular hours with limited services on Friday, September 4. Stay tuned for continual updates.

www.hpl.ca/concession

Published:
Tuesday, September 1, 2026 - 8:00am
Barton Branch - Construction in Area

Please note that Milton Avenue at Barton Street is under construction. Access to the parking lot is limited. Nearby street parking is available and an HSR route out front. Thank you for your patience.

Published:
Monday, August 31, 2026 - 2:30pm
Print on the Go Currently Unavailable

The Print on the Go service is not working at all Branches. We aim to fix it as soon as possible.

Published:
Thursday, August 27, 2026 - 12:30pm
Delayed Openings and Closures

Due to Staff training, the following service modifications are planned.

  • Red Hill: Friday, September 18, Delayed Opening of 10 am
  • Central Library: Tuesday, September 29, Delayed Opening of 10 am

Visit www.hpl.ca/hours for open alternate locations.

Published:
Tuesday, August 25, 2026 - 2:00pm
Bookmobile Schedule Modifications for September

Bookmobile has the following schedule modifications for September: 

Please visit www.hpl.ca/bookmobile for updates on service modifications.

Tuesday, September 8                  

  • Strathcona - Cancelled 
  • McMaster - Cancelled 

Thursday, September 10              

  • Rockton and Millgrove visits moved to Saturdays (Starting September 12) 

Saturday, September 12               

  • Stoney Creek - Cancelled 
  • Riverdale - Cancelled 

Thursday, September 17       

  • Mohawk Gardens - Cancelled 
  • Meadowlands - Cancelled 

Friday, September 18             

  • Winona - Cancelled 
  • Queen Victoria - Cancelled
Published:
Monday, August 24, 2026 - 9:30am
Home > Member and Service Commitment Policy

Member and Service Commitment Policy

POLICY DETAILS 

At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to: 

  1. Provide professional, knowledgeable and quality customer service.  

  1. Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces. 

  1. Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise. 

  1. Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.  

As a Member of the Hamilton Public Library, we ask you to: 

  1. Be courteous and respectful. Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.  

  2. Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.  

  3. Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.  

  4. Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.  

Failure to comply with the Member and Service Commitment Policy may result in a suspension of library privileges.  

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PUBLISH DATE

June 2023

 

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