The Greencedar (295 Greencedar Drive, 4-5 pm) visit is cancelled today, Tuesday, October 28, due to vehicle maintenance. Regular service is expected to return next week. Thank you for your understanding.
The Kenilworth Branch has reopened today, Monday, October 27. Please note that there is limited parking, and noise disruptions may occur this week as the final touches are made to the renovations. Thank you for your understanding.
The 4th Floor is closed on Thursday, October 30 from 4-8pm for a special event. Makerspace and Newcomer Learning Centre will remain open. Floors 1-3 are available with study and work spaces.
The following locations have upcoming delayed openings due to Staff training drills.
Thursday, October 30
Parkdale Branch, 9:30am
Monday November 3
Saltfleet Branch, 9:30am
Friday, November 7
Terryberry Branch, 10am
Monday, November 10
Concession Branch, 10am
Thursday, November 13
Binbrook Branch, 10am
Friday, November 14
Valley Park Branch, 10am
You may visit nearby Branches for your library needs. www.hpl.ca/hours
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
Member and Service Commitment Policy
POLICY DETAILS
At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to:
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Provide professional, knowledgeable and quality customer service.
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Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces.
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Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise.
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Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.
As a Member of the Hamilton Public Library, we ask you to:
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Be courteous and respectful. Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.
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Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.
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Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.
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Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.
Failure to comply with the Member and Service Commitment Policy may result in a suspension of library privileges.
RELATED DOCUMENTS
PUBLISH DATE
June 2023







