A lot of work happens behind the scenes with the Library’s collections. We are always looking for new ways to get you the books, DVDs and materials that you’re looking for as quickly and efficiently as possible.
Starting October 2, we will be making some big changes to our inter-branch delivery system. You may not know that HPL has a courier system that travels between all branches Monday to Friday delivering materials. We’ve updated our daily delivery routes and delivery times, and are also making changes to how branches sort holds.
The goal of these service changes is to improve your experience (minimize the time it takes to receive your holds) and ensure we are being as efficient as possible in the process (minimize the time to move materials between branches).
Hamilton Public Library circulates nearly 6 million physical items annually. We are excited to be able to review and update a core part of our service to better meet your needs. We appreciate your patience and understanding and will make every effort to minimize disruption during this service change.
We are proud to continue to grow and evolve Library services as a community beacon and respond to the changing needs of our community. We welcome your feedback; if you have any questions about the changes to the delivery system, please let us know via the Contact Us form.